Before
The status lives in someone’s head, the files live everywhere else, and approval means asking three people in two group chats.
Finish the StuffAll workTalk to June04 · Operations + handoff
The process behind the polished thing
The process should not require the one person who is currently on vacation.
Operations + handoff
INBOXRaw thing arrived
DECIDEOwner + next action
MAKEWork in motion
DONEProof + handoff✓
After
A visible flow with owners, handoffs, source material, decisions, and a next action that does not require archaeology.
Inside the finish
No black box. No dramatic agency fog machine.
- 01Workflow mapping
- 02Roles and approval lanes
- 03Asset and information structure
- 04Operating guide and handoff
How the work moves
From loose material to a finish that can travel.
Find the actual process, including the part nobody wrote down.
Clarify who owns what, what counts as done, and what can disappear.
The highest compliment for a workflow is that people can simply use it.